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Explanation of Services
The following is a description of LabelWhite features. The service was designed to help you run your self-distribution business. Most clients only use a portion of these features when they begin, but as they continue to build their fan base and sales volume, they utilize more features in their business processes.
E-commerce
- Robust shopping cart and storefront
- Credit card payment processing and authorization
- Customizable look and feel web-templates
- US, Euro, or British denominated shopping carts
- Domestic and international fulfillment
- Verisign authenticated security certificate
- Transaction management--manual processing, refunds, charge-backs
Fulfillment
- Order processed and shipped daily
- Professional handling and packing
- Reliable delivery service by USPS, Fed-Ex, and UPS
- Delivery confirmation for every order
- Handle NTSC, PAL, and region codes
- Wholesale orders to stores (B2B)
- Manufacturing on-demand
- US or European warehouse system
Administration and Reporting
- On-line administrative dashboard
- Real-time sales and inventory reports
- Self-manage products descriptions and pricing
- Semi-monthly reconciliation
- Automatic low stock notification
- Inventory management
- Secured product warehousing
Marketing
- Discount coupons
- Integrated affiliate marketing
- Integrated Google analytics
- Hosted movie trailers
- MySpace compatibility
- Pod-casting
- RSS Feed / press release
- "Angel Program" (helps musicians offset 500 replicated and retail-packaged DVDs)
- Hosted product profile page
Sales
- Pre-orders and pre-sales
- LabelWhite catalog
- Amazon product page listing
- Wholesale orders and paper Purchase Order processing
- Sales transacted in Euros, Pounds or Dollars
- Destination restrictions (restrictions by country or region codes)
- Adjustable shipping and handling profit
Customer Service
- Professional customer service staff
- Easy web-based ticketing system
- Prompt response to problems and thorough follow-up
Pricing
| Initial set-up |
$238.00. This fee covers setup of account, configuring your product to our shopping cart, receiving and processing products into the warehouse, and setup for fulfillment. |
| Monthly Service |
$30.00. This charge covers the account maintenance & customer service ($20) plus warehouse storage for 1000 units of a single title ($10). (Note: "On Demand" only clients do not pay storage charges.) Additional titles storage charge is $10/month per 1,000 units stored. |
| Per-transaction |
10% (minimum transaction charge $2.00) covers fees charged by the credit card company, data-processing and transmission, reporting, reconciliation, and accounting. |
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For Example: What you make from selling a $20 DVD
You set the selling price for your DVD at $20.
The per-transaction fee is $2.00.
You receive $18.00 from the sale.
Postage and handling is added at checkout to cover shipping charges. The buyer pays this fee as part of the purchase. It does not come out of your $18.00. There are no other fees beside the per-transaction fee from the sale of the DVD. The setup fee and monthly service fee is billed separately. |
With LabelWhite You Won't Need to...
- Buy or rent shopping cart software
- Hire someone to set-up and configure the shopping cart, attach to your website
- Apply and get approval for a credit card merchant account
- Setup the merchant account and gateway
- Find a fulfillment center willing to accept small volume
- Convert data into the proper electronic format to transmit orders to fulfillment centers
- Re-integrating fulfillment center tracking data into shopping cart to close the order
- Learn to process credit cards, manage returns, and charge-backs
- Hire and train new staff to handle customer service questions and complaints
- Keep track of inventory at the fulfillment center
Starting LabelWhite is easy...you can start selling in two days!
- Sign-up for a LabelWhite account and add DVDs and any merchandise (e.g. t-shirts, posters, books, etc.)
- Ship DVDs and/or merchandise to the LabelWhite warehouse
- Customize the shopping cart to look like your website (or if you use our custom profile page then you do not need a website)
Once we receive your DVDs and/or merchandise, we will activate your account, and you are ready to begin selling through your website, blogs, MySpace, e-mail marketing, Amazon, and many online destinations through an affiliate program.
Get started by filling out an application |
